Accessibility at Fairmont Château Frontenac
We strive to foster a culture of inclusion. That’s why we are fully equipped to meet the needs of people with disabilities or functional limitations. The Kéroul organization has awarded Fairmont Le Château Frontenac a partially accessible rating. Many of our public areas are designed to meet the needs of people with reduced mobility, and some rooms have been carefully adapted to ensure their comfort and safety throughout their stay.
Please note that only two room categories are accessible: Fairmont King and Deluxe King.
For any requests regarding reservations for one of these rooms or for additional information about the accessibility of our services and facilities, please contact our team directly. We will be happy to assist you in planning your stay.
Accessible Areas
- Public entrance
- Route from accessible public entrance to registration area, accessible guest rooms, restaurants, meeting room/ballroom area, Fitness Center, swimming pool and spa services.
- Concierge desk
- Public restrooms
- Accessible parking spaces for cars and vans in self-parking facility
- Restaurants
- Fitness Center
- Swimming pool
Additional Accessibility Information & Services
- Accessible guest rooms and suites with mobility features have doorways that provide 32” of clear width
- Valet parking accepts vehicles specially outfitted for wheelchair drivers
- Accessible guest transportation with advance notice
- TTY (teletypewriter) for guest use
- Televisions have closed captioning or closed captioning decoders provided
- Service animals are welcome
- For guests who are visually impaired, resort employees will read printed/visual information and provide verbal directions to areas of the resort.
- Light or vibrating alarm clock for individuals who are visually impaired.
- Accessible doorbell with light and vibration features for the visually impaired.
